Paid technical support via email is available for all of our
All commercial products include a minimum of 12 months of technical support, and our
programming libraries have the option of lifetime support. See the support menu item on the left hand side
of the product's main page. All products are listed here. You can
with your query, including as much detail about the problem as possible (including a detailed
log file and stack trace if applicable).
All Open Source products offer paid technical support via email.
See edtFTPj support
and edtFTPnet support
for more details.
The EDT Forums
are also available for public discussion, and may be of assistance.
Product upgrades are announced on our EDT email lists.
Please note that for all Open Source products, we want to know
about bugs. There is no charge (you are doing us a favour!) for
about problems you experience. Any suggested enhancements are also
Organisations sometimes require specific enhancements to our libraries.
Email your requirements for a quote.
Note that for all enhancements we reserve the right to add
them to the freely available source code base.