Discuss (FTP) and (SFTP, FTPS and SCP), our Java file transfer clients.

SSH Connection Problem

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dsummers

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SSH Connection Problem

by dsummers » Fri Nov 14, 2008 5:32 am

Hello -

We are trying to upload a text file to a SFTP server. However, we are having a problem. We have the logging set to ALL. We are getting the following error in the log file:

ALL [TransportProtocolCommon] 13 Nov 2008 10:49:11.907 : Name=SSH_MSG_SERVICE_REQUEST,MessageId=5
ERROR [TransportProtocolCommon] 13 Nov 2008 10:49:12.48 : The Transport Protocol thread failed : The socket is EOF
java.io.IOException: The socket is EOF
at com.enterprisedt.net.j2ssh.transport.A.A(Unknown Source)
at com.enterprisedt.net.j2ssh.transport.A.B(Unknown Source)
at com.enterprisedt.net.j2ssh.transport.TransportProtocolCommon.processMessages(Unknown Source)
at com.enterprisedt.net.j2ssh.transport.TransportProtocolCommon.startBinaryPacketProtocol(Unknown Source)
at com.enterprisedt.net.j2ssh.transport.TransportProtocolCommon.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

DEBUG [TransportProtocolCommon] 13 Nov 2008 10:49:12.48 : stop() called
DEBUG [TransportProtocolCommon] 13 Nov 2008 10:49:12.48 : The Transport Protocol has been stopped

We have set our code for a timeout of 180000 and MaxPacketSize = 32767.
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support2

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Re: SSH Connection Problem

by support2 » Fri Nov 14, 2008 6:46 am

Please email support with the full log file (zipped).
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dsummers

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by dsummers » Fri Nov 14, 2008 6:56 am

thank you, I have sent it in.
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support2

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Re: SSH Connection Problem

by support2 » Fri Nov 14, 2008 7:08 am

Ok, i see you've just done that.

Have you connected successfully with any other SFTP client? The key and algorithm negotiation goes fine but as soon as you send a service message, the server disconnects you.

You are also using a version of edtFTPj/PRO that is 2 years old, there's been a huge number of fixes as listed at http://www.enterprisedt.com/products/ed ... story.html

We recommend upgrading before spending too much time on this problem.
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dsummers

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by dsummers » Fri Nov 14, 2008 7:11 am

We are using the same package at different locations, but there has not been any problems.

Do we puchase an upgrade or is it free?

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